Definition at line 712 of file app_queue.c.
char announce[80] |
Announcement to play when call is answered
Definition at line 718 of file app_queue.c.
Referenced by join_queue(), and queue_set_param().
How often to announce their position
Definition at line 771 of file app_queue.c.
Referenced by init_queue(), queue_exec(), queue_set_param(), say_position(), and wait_our_turn().
unsigned int announceholdtime |
Definition at line 762 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
unsigned int announceposition |
Definition at line 763 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
How many positions we announce?
Definition at line 770 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
int autofill |
Ignore the head call status and ring an available agent
Definition at line 798 of file app_queue.c.
Referenced by init_queue(), is_our_turn(), num_available_members(), and queue_set_param().
int autopause |
Auto pause queue members if they fail to answer
Definition at line 792 of file app_queue.c.
Referenced by queue_set_param(), and rna().
int callsabandoned |
Number of queue calls abandoned
Definition at line 780 of file app_queue.c.
Referenced by __queues_show(), clear_queue(), manager_queues_status(), queue_function_var(), record_abandoned(), and set_queue_variables().
int callscompleted |
Number of queue calls completed
Definition at line 779 of file app_queue.c.
Referenced by __queues_show(), clear_queue(), manager_queues_status(), queue_function_var(), set_queue_variables(), and update_queue().
Number of calls answered with servicelevel
Definition at line 782 of file app_queue.c.
Referenced by __queues_show(), clear_queue(), manager_queues_status(), queue_function_var(), set_queue_variables(), and update_queue().
char context[AST_MAX_CONTEXT] |
Exit context
Definition at line 720 of file app_queue.c.
Referenced by join_queue(), and queue_set_param().
int count |
How many entries
Definition at line 785 of file app_queue.c.
Referenced by __queues_show(), compare_weight(), join_queue(), leave_queue(), manager_queues_status(), queue_function_qac(), queue_function_qac_dep(), queue_function_queuewaitingcount(), queue_function_var(), and set_queue_variables().
unsigned int dead |
Definition at line 753 of file app_queue.c.
Referenced by find_queue_by_name_rt(), init_queue(), kill_dead_queues(), leave_queue(), and mark_dead_and_unfound().
char defaultrule[AST_MAX_CONTEXT] |
Default rule to use if none specified in call to Queue()
Definition at line 726 of file app_queue.c.
Referenced by copy_rules(), and queue_set_param().
unsigned int eventwhencalled |
Definition at line 754 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), ring_entry(), rna(), send_agent_complete(), and try_calling().
struct penalty_rule* first |
Definition at line 809 of file app_queue.c.
unsigned int found |
Definition at line 767 of file app_queue.c.
Referenced by handle_statechange(), init_queue(), mark_dead_and_unfound(), and reload_single_queue().
Head of the list of callers
Definition at line 807 of file app_queue.c.
Referenced by __queues_show(), insert_entry(), is_our_turn(), join_queue(), leave_queue(), manager_queues_status(), and manager_queues_summary().
int holdtime |
Current avg holdtime, based on an exponential average
Definition at line 777 of file app_queue.c.
Referenced by __queues_show(), clear_queue(), manager_queues_status(), manager_queues_summary(), queue_function_var(), recalc_holdtime(), say_position(), and set_queue_variables().
Definition at line 768 of file app_queue.c.
Referenced by init_queue(), join_queue(), and queue_set_param().
struct penalty_rule* last |
Definition at line 809 of file app_queue.c.
Definition at line 769 of file app_queue.c.
Referenced by init_queue(), queue_exec(), queue_set_param(), and wait_our_turn().
struct { ... } list |
Next call queue
unsigned int maskmemberstatus |
Definition at line 765 of file app_queue.c.
Referenced by init_queue(), and queue_set_param().
int maxlen |
Max number of entries
Definition at line 786 of file app_queue.c.
Referenced by __queues_show(), init_queue(), join_queue(), manager_queues_status(), queue_function_var(), queue_set_param(), and set_queue_variables().
int membercount |
Number of members _logged in_.
Definition at line 806 of file app_queue.c.
Referenced by add_to_queue(), find_queue_by_name_rt(), free_members(), kill_dead_members(), queue_exec(), queue_function_qac(), reload_single_member(), reload_single_queue(), remove_from_queue(), rt_handle_member_record(), try_calling(), and update_realtime_members().
int memberdelay |
Seconds to delay connecting member to caller
Definition at line 797 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
char membergosub[AST_MAX_CONTEXT] |
Gosub to run upon member connection
Definition at line 724 of file app_queue.c.
Referenced by queue_set_param(), and try_calling().
char membermacro[AST_MAX_CONTEXT] |
Macro to run upon member connection
Definition at line 722 of file app_queue.c.
Referenced by queue_set_param(), and try_calling().
struct ao2_container* members |
Head of the list of members
Definition at line 800 of file app_queue.c.
Referenced by __queues_show(), add_to_queue(), clear_queue(), compare_weight(), complete_queue_remove_member(), destroy_queue(), dump_queue_members(), find_queue_by_name_rt(), free_members(), get_member_status(), handle_statechange(), init_queue(), interface_exists(), manager_queues_status(), manager_queues_summary(), num_available_members(), queue_function_qac(), queue_function_qac_dep(), queue_function_queuememberlist(), reload_single_member(), reload_single_queue(), remove_from_queue(), rt_handle_member_record(), try_calling(), update_queue(), and update_realtime_members().
The minimum number of seconds between position announcements (def. 15)
Definition at line 772 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
char moh[80] |
Music on Hold class
Definition at line 716 of file app_queue.c.
Referenced by join_queue(), and queue_set_param().
char monfmt[8] |
Format to use when recording calls
Definition at line 783 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
int montype |
Monitor type Monitor vs. MixMonitor
Definition at line 784 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
char name[80] |
Queue name
Definition at line 714 of file app_queue.c.
Referenced by __queues_show(), add_to_queue(), alloc_queue(), clear_stats(), compare_weight(), complete_queue(), dump_queue_members(), find_queue_by_name_rt(), get_member_penalty(), join_queue(), kill_dead_queues(), leave_queue(), manager_queues_status(), manager_queues_summary(), mark_dead_and_unfound(), queue_cmp_cb(), queue_exec(), queue_function_queuememberlist(), queue_function_queuewaitingcount(), queue_function_var(), queue_hash_cb(), queue_set_param(), queue_transfer_fixup(), record_abandoned(), reload_queue_members(), reload_single_queue(), remove_from_queue(), ring_entry(), rna(), rt_handle_member_record(), say_position(), set_member_paused(), set_member_penalty(), set_queue_variables(), try_calling(), update_realtime_members(), wait_for_answer(), and wait_our_turn().
struct call_queue* next |
Definition at line 808 of file app_queue.c.
The number of periodic announcements configured
Definition at line 774 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_periodic_announcement().
How often to play periodic announcement
Definition at line 773 of file app_queue.c.
Referenced by init_queue(), queue_exec(), queue_set_param(), say_periodic_announcement(), and wait_our_turn().
char queue_quantity1[80] |
Sound file: "Currently there are more than" (def. queue-quantity1)
Definition at line 748 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
char queue_quantity2[80] |
Sound file: "callers waiting to speak with a representative" (def. queue-quantity2)
Definition at line 750 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
Are periodic announcments randomly chosen
Definition at line 775 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_periodic_announcement().
unsigned int realtime |
Definition at line 766 of file app_queue.c.
Referenced by __queues_show(), find_queue_by_name_rt(), leave_queue(), load_realtime_queue(), and mark_dead_and_unfound().
unsigned int reportholdtime |
Definition at line 759 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
int retry |
Retry calling everyone after this amount of time
Definition at line 789 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and wait_a_bit().
unsigned int ringinuse |
Definition at line 755 of file app_queue.c.
Referenced by init_queue(), num_available_members(), queue_set_param(), and ring_entry().
int roundingseconds |
How many seconds do we round to?
Definition at line 776 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
int rrpos |
Round Robin - position
Definition at line 796 of file app_queue.c.
Referenced by calc_metric(), ring_entry(), and store_next_rr().
struct { ... } rules |
The list of penalty rules to invoke
Referenced by init_queue().
int servicelevel |
seconds setting for servicelevel
Definition at line 781 of file app_queue.c.
Referenced by __queues_show(), init_queue(), manager_queues_status(), queue_function_var(), queue_set_param(), set_queue_variables(), and try_calling().
unsigned int setinterfacevar |
Definition at line 756 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
unsigned int setqueueentryvar |
Definition at line 758 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
unsigned int setqueuevar |
Definition at line 757 of file app_queue.c.
Referenced by init_queue(), queue_function_var(), queue_set_param(), and set_queue_variables().
char sound_callerannounce[80] |
Sound file: Custom announce for caller, no default
Definition at line 744 of file app_queue.c.
Referenced by queue_set_param(), and try_calling().
char sound_calls[80] |
Sound file: "calls waiting to speak to a representative." (def. queue-callswaiting)
Definition at line 732 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
char sound_holdtime[80] |
Sound file: "The current estimated total holdtime is" (def. queue-holdtime)
Definition at line 734 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
char sound_minute[80] |
Sound file: "minute." (def. queue-minute)
Definition at line 738 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
char sound_minutes[80] |
Sound file: "minutes." (def. queue-minutes)
Definition at line 736 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), say_position(), and try_calling().
char sound_next[80] |
Sound file: "Your call is now first in line" (def. queue-youarenext)
Definition at line 728 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
struct ast_str* sound_periodicannounce[MAX_PERIODIC_ANNOUNCEMENTS] |
Sound files: Custom announce, no default
Definition at line 752 of file app_queue.c.
Referenced by destroy_queue(), init_queue(), queue_set_param(), and say_periodic_announcement().
char sound_reporthold[80] |
Sound file: "Hold time" (def. queue-reporthold)
Definition at line 746 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
char sound_seconds[80] |
Sound file: "seconds." (def. queue-seconds)
Definition at line 740 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), say_position(), and try_calling().
char sound_thanks[80] |
Sound file: "Thank you for your patience." (def. queue-thankyou)
Definition at line 742 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
char sound_thereare[80] |
Sound file: "There are currently" (def. queue-thereare)
Definition at line 730 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and say_position().
int strategy |
Definition at line 764 of file app_queue.c.
Referenced by __queues_show(), calc_metric(), find_queue_by_name_rt(), init_queue(), manager_queues_status(), num_available_members(), queue_function_var(), queue_set_param(), reload_single_queue(), ring_one(), set_queue_variables(), try_calling(), and wait_for_answer().
int talktime |
Current avg talktime, based on the same exponential average
Definition at line 778 of file app_queue.c.
Referenced by __queues_show(), clear_queue(), manager_queues_status(), manager_queues_summary(), queue_function_var(), set_queue_variables(), and update_queue().
int timeout |
How long to wait for an answer
Definition at line 790 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
int timeoutpriority |
Do we allow a fraction of the timeout to occur for a ring?
Definition at line 793 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and try_calling().
unsigned int timeoutrestart |
Definition at line 761 of file app_queue.c.
Referenced by init_queue(), queue_set_param(), and wait_for_answer().
int weight |
Respective weight
Definition at line 791 of file app_queue.c.
Referenced by __queues_show(), compare_weight(), init_queue(), load_realtime_queue(), manager_queues_status(), queue_set_param(), and reload_single_queue().
unsigned int wrapped |
Definition at line 760 of file app_queue.c.
Referenced by calc_metric(), and store_next_rr().
int wrapuptime |
Wrapup Time
Definition at line 787 of file app_queue.c.
Referenced by get_member_status(), init_queue(), queue_set_param(), and ring_entry().